Last updated: 29 October 2026

Introduction

Emporia General Trading LLC (“Emporia”, “we”, “us” or “our”), a Lal’s Group company based in Dubai, United Arab Emirates, is committed to protecting your privacy. This policy explains what personal information we collect when you visit our website or contact us, how we use it and how we keep it safe.

By using this website or contacting us, you acknowledge the practices described in this policy.

Information we collect

Information you give us

This website does not take orders or payments, and it has no accounts or sign-in. When you contact us by phone, email or WhatsApp, we receive the information you choose to share, such as:

your name;
your email address and phone number;
your company or property and role;
the details of your enquiry, and anything else you choose to send us.

Information collected automatically

When you visit the website, some information about your device and visit is collected automatically through analytics, including:

an approximate location derived from your IP address;
browser type, device type and operating system;
the date and time of your visit;
the pages you view and the links you click, including links to contact us;
the website that referred you.

How we use your information

to reply to your enquiry and prepare quotations;
to supply and support the products and services you ask us about;
to understand how the website is used, so we can improve it;
to keep the website secure and working properly.

We do not sell your personal information.

Analytics and cookies

We use Google Analytics, through Google Tag Manager, to understand how visitors use the website. Google Analytics uses cookies and similar technologies to collect the usage information described above. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can opt out using Google’s browser add-on.

Types of cookies

Essential cookies are needed for the website to work properly and cannot be switched off.

Analytics cookies tell us how visitors use the website, so we can improve it.

How to control cookies

Most browsers let you block or delete cookies in their settings. Browser extensions and other third-party tools can also help you manage them. Blocking some cookies may affect how the website works.

Third-party services and links

If you contact us on WhatsApp, your messages are handled by WhatsApp under its own privacy policy. The website also links to other websites, including our social media pages. We are not responsible for the privacy practices or content of third-party services; please read their privacy policies.

Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

Your rights

You can ask us to access, correct or delete the personal information we hold about you. Please contact us using the details below to make a request, or with any questions about how we handle your information.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page, with the date it was last updated.

Contact us

Emporia General Trading LLC
Plot No. 496, Saih Shuaib 2, Dubai Industrial City, Dubai, United Arab Emirates
Email: sales.manager@emporiauae.com
Phone: +971 50 758 7246

Privacy policy